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What our Customers are saying
The staff was fantastic. They put up with our attempts to learn Spanish and helped us learn some new phrases.
They really went out of their way to help us. The lovely reception gentleman helped us by calling a restaurant that was full to see if they could squeeze us in - and they did. Another example: we had a slightly wrinkled shirt, so we hung it in the bathroom thinking the steam from the following days would help. When we returned to our room that afternoon, the staff must have seen the shirt and then left us an iron and ironing board in our room.
The location of this hotel is also very good and the bed was incredibly comfortable (and king-sized).
Juan Manuel and Javier are truly wonderful. They were kind, compassionate, attentive, and gave us very good advice on places to go and things to do. There is also a guard with them, and as two women traveling alone and returning late at night, it felt very safe to have a guard let you in and have people looking out for you.
- The room and facilities were very nice, clean, and comfortable.
- The wifi worked well.
- I loved having a patio - 5th floor has great direct sunlight.
- We appreciated the small kitchen with microwave and fridge.
- You were given a new bottle of water every day.
- The location is perfect within walking distance of restaurants and Chapultepec Park and Roma Norte/Condesa
- We will definitely stay here again when we return to CDMX
We loved our stay at MX Grand Suites. The comfort and size of our room, and the facilities, were perfect for our one-week stay. The staff was very friendly and helpful, and truly made us feel at home. The location is fantastic - plenty of restaurants and bars nearby - from upscale taco stands to a CDMX experience - and an easy walk to Bosque Chapultepec, Roma Norte, La Condesa, Hipodromo, etc. Can't wait to come back!
Strategically located in a lively and safe neighborhood. Upon our arrival, we were given good restaurant recommendations just down the street. You will find many cafes and restaurants within walking distance of the hotel. The staff was incredibly helpful and always friendly. The bed is very comfortable and the room service came every day to clean the room to an exceptional standard. The balcony was a nice plus and the kitchen had the essentials. The smart TV is perfect for relaxing after a long day visiting the city. We will definitely stay here again.
Charming stay at MX Grand Suites. The location is so great, very close to Reforma. It's first on my list for a future visit to CDMX.



